Sometimes, the user config file (which holds all of your unique settings in Chanalyzer) can become corrupt. This could be because the application crashed, was closed prematurely, or even edited on accident while the application was running.
If Chanalyzer discovers a corrupt user configuration file when you launch it, you'll get this error message, and then Chanalyzer will back up the old and create a new config file the next time you launch it.
If Chanalyzer discovers a corrupt user configuration file while it's running, you'll get this message. Next time you launch Chanalyzer, it will back up the old file and create a new one.
Recovering Your Configuration File
In most cases, you won't need to do this, but if there was a critical setting in your old user.config.backup file, it's possible to retrieve it and copy it into the new user.config file.
1. Open Windows Explorer
2. Navigate to C:\Users\<username>\AppData\Local\MetaGeek\Chanalyzer.exe\22.214.171.124
Note: We didn't give the entire name of each folder here, as some of them can be pretty long, and the version number might be different. They'll at least start with or be very similar to the example that we gave here.
3. Right-click the user.config.backup file, and open it with Notepad.
4. The settings are in XML format, and can be copied to the new user.config file as needed.
Manually Resetting Your Configuration Files
If you run into a case where our countermeasures don't work, the next best thing is to clear your user settings folder. This should only be used as a last resort, as it will clear all of the user settings for all of your MetaGeek applications.