An Introduction to MetaGeek App (formerly Chanalyzer 6)

MetaGeek App was formerly released as Chanalyzer 6. As spectrum analysis capabilities were added to the Wi-fi troubleshooting tool, it became clear that the best channel analysis includes both Wi-Fi traffic and Spectrum Analyzer data.

 

MetaGeek App adds an incredible amount of visibility into Wi-Fi client behavior (or misbehavior) on wireless networks. It is no longer limited to spectrum data. 

 

Most Wi-Fi performance issues are related to RF signal and Wi-Fi congestion. MetaGeek App is a fantastic tool to understand channel congestion as it sees all Wi-Fi traffic.

 

Getting Started

MetaGeek App requires at least one packet capture adapter. MetaGeek recommends using 3. The network adapters that MetaGeek App can leverage are standard, off-the-shelf USB Wi-Fi adapters, but they use a special packet capture driver to perform full packet capture. 

To capture from a spectrum analyzer, plug in a supported adapter.

Supported Adapters

MetaGeek App supports several standard, off-the-shelf Wi-Fi adapters. You can bring your own adapter(s), or purchase adapters from MetaGeek or a MetaGeek Partner.

• MetaGeek App Supported Packet Network Capture Adapters
• Spectrum Analyzer WiPry Clarity
• Spectrum Analyzer Wi-Spy Lucid
• Spectrum Analyzer Wi-Spy DBx  

 

Setting up MetaGeek App

Directory for Temporary Capture Files

MetaGeek App saves live capture data to a temporary file. This directory can be changed in the preferences. The preference window  will also display the percentage of available space on the hard drive.

 

Network Requirements

The values in the preferences are intended to allow users to define what thresholds are appropriate for their organization. The thresholds determine what will show up as an event in the capture navigation or at what point a bar graph will change from green to red.

 

Some of the values will require a persistent level in which the average exceeds the threshold for 15 seconds. 

 

Channel Selection

The Channels to Scan allows the user to exclude channels from the list that the USB NIC cards scan. It is recommended to match the channels used by the organization. For example, if your organization has a 5 GHz SSID that you are troubleshooting, click on any blue boxes in the 2.4 GHz section to update.

 

The large buttons on the left hand side will toggle between custom presets and all channel or band enabled.

Clicking “Save” will start a new capture.

 

Capture Operations

 

It is possible to leave MetaGeek App recording with a computer set to not idle. The software will store the captures in the temporary directory and then create a new file every hour. The software will display a prompt to save or discard the capture. If the prompt is not responded to in 5 minutes it will save the file and continue with the next capture.

 

By default MetaGeek App automatically stores captures in a temporary .pcap directory. As the user captures, it writes the data to a .pcapng

Your First Capture

To begin, connect one to three supported packet capture adapters, and launch MetaGeek App. As MetaGeek App launches, it will swap out the packet capture adapter's default driver for the special packet capture driver.

Note: While MetaGeek App does support hot plugging and hot unplugged packet capture adapters, hot plugging adapters can sometimes cause unexpected results. This is especially true when mixing adapter models. As a result, we generally recommend connecting all desired adapters before launching MetaGeek App.

A Wi-Spy can be connected to provide spectrum analysis data of the 2.4, 5, and 6* GHz bands (*requires Lucid).

Driver Installation

To perform packet capture functions, MetaGeek App installs a special packet capture driver for each supported adapter. This process happens automatically when MetaGeek App launches, and is why MetaGeek App requires Administrator privileges.

Before MetaGeek App launches, supported packet capture adapters will either have no driver installed, or a standard driver.

While MetaGeek App launches, a "Reconfiguring Wi-Fi adapter..." progress will appear while the special packet capture drivers are installed.

For the rest of the user session, Windows Device Manager will show that the special packet capture driver has been installed.

When the user session concludes and MetaGeek App is closed, it will uninstall the special packet capture drivers, and reinstall the standard driver (if available).

Troubleshooting Packet Capture Adapters

If you experience issues where supported packet capture drivers aren't detected, or MetaGeek App is stuck at "Looking for Packet Capture Adapters...", consult the packet capture adapter troubleshooting guide.

Packet Capture Adapter Troubleshooting Guide

 

Navigation

Basic Layout

• Navigation Breadcrumbs
• Status Pane
• Navigation Table
• Visualization Pane
• Details Pane
• Time Graphs Pane

 

Navigation Menu

At the top level, MetaGeek App has four views. Some of the views are dependent on what adapters are plugged in.

• Assessment provides a snapshot of the current thresholds , events and nearby devices to help the user drill down to a network, BSSID, or a client .
• Networks shows a list of all of the networks, or ESSIDs, that have been observed. This will aggregate radios broadcasting the same network name. To see radios double click on the network name.
• Clients shows all of the client devices that have been observed
• Channels lists Wi-Fi channels, and details about them

From the Networks View, the user can enter the Navigation Breadcrumbs, and drill down through:

• Networks View
• ESSID View
• BSSID View
• Client View

 

Status Pane

The Status Pane shows how many packet capture adapters are connected, if a spectrum analyzer is connected, and how much system memory MetaGeek App is consuming.

Each packet capture adapter receives a unique color (indicated by the dot), which is used to identify that adapter's influence elsewhere in MetaGeek App.

 

Assessment Page

Nearby Devices

Sometimes a device will be connected to the wrong network. This table is sorted by device received signal strength. The devices nearest to the MetaGeek App capture interfaces will be near the top. 

 

This table is intended to help find the device to follow and troubleshoot. 

 

Clicking on a MAC address will open the client details page. Clicking on the SSID will open up the BSSID that the client is associated with.

 

Thresholds

When a network is selected, the tool will use the selection to update all of the panes in the Assessment Page View.

This graph is a measurement of the BSSID with the strongest signal strength, client count of the BSSID, and the airtime of the channel it is on. If another BSSID becomes the strongest RSSI, MetaGeek App will start graphing it when it is 5 dB higher.

If a previously selected network is detected in a capture, it will automatically be selected in the thresholds pane. 

To change the network selected, click the refresh button and select the next network. 

Clients per Channel

Clients per Channel is a visual representation of how many client devices per channel. At the top is the total clients on a channel. Any 2.4 GHz channels will be purple, while 5 GHz will be colored green. If you see a purple bar graph in the top, this may be justification for an investigation. 

Underneath is a measurement of the peak airtime, which is intended to help understand the “burstiness” of the devices on a channel. In the time span selected, the top quartile of airtime measurements were above the percentage displayed.

For example, if Peak Airtime is at 15%, it means that the channel was busier than 15% in a quarter of the measurements MetaGeek App took.This measurement will match the top part of the box and whisker plots on the network page.

Client Statistics

The client statistics graph highlights the capabilities and performance of client devices seen by MetaGeek App. Purple slices indicate 2.4 GHz. Green represents 5 GHz. These pie charts will change if a network is selected in the thresholds.

The Band pie chart shows the band that a client device is currently connected on.

The Retry pie chart graphs the retry percentage for all client devices.

 

Events

Events displayed on the Assessment Page will be related to the network selected in the Thresholds pane. 

The events that will appear on the assessment page will all be related to the network selected, or the channels that the network uses.

AP/BSSID Related Events

MetaGeek App intends to minimize the amount of alerts and noise generated by its event detection. There are two primary components to this. ESSID and BSSID Signal Strength. 

 

The user must select an ESSID in the threshold for Events to appear in the Event history. If an ESSID matches the previously selected ESSID, it will auto-populate using it.

 

MetaGeek App is always calculating the signal strength all BSSIDs sharing the same network name. MetaGeek App will generate events for the top 5 BSSIDs

 

Event Details

 

Networks View

Networks is a list of all of the ESSIDs captured by the Wi-Fi interfaces in use by MetaGeek App. If the user has selected to scan a limited range of channels, the networks table may not display all networks in the environment in the same way that inSSIDer does.

Airtime Usage Definition

The worst/highest airtime of all BSSIDs, value and graph match.

Clients View

The Clients View shows any clients within range of your adapter, including clients that are unassociated or associated to a neighboring network. Clicking on a client will drill down into more details (see Client View below). 

 

Channels View

The Channels View will display all relevant information for each channel in the 2.4, 5 and 6 GHz bands. This is helpful for understanding which channels are at capacity, or which channels are the most clear. To sweep 6 GHz spectrum with the WiPry Clarity or Wi-Spy Lucid, see this article here.

 

Network View (ESSID)

The first "drilldown" from the Networks view by clicking on a network name (ESSID). This view will display the radios or BSSIDs underneath the selected ESSID. This view is helpful to understand client distribution per radio. 

Network Radios View (BSSID)

The second "drilldown" from the Networks view by clicking on a radio or BSSID. This view will display a table of all clients connected to the radio, an Airtime Usage treepie, and AP Radio Details.

 

AP Radio Details Pane

In the AP Radio Details Pane, you can find live information about the client.

Client Details View

The Client View is the furthest extent of "drilldown" in MetaGeek App. It contains details about recent Packet Events that the client has experienced, as well as details about the client status, identity, and capabilities.

Events Pane

Events

MetaGeek App captures Wi-fi traffic in real time and its intelligent engine is able to quickly decipher events that occur on the wireless network in real time. 

Some events will be based on a single frame type that MetaGeek App received. Other events will be based on a series of frames that MetaGeek App received and determined a more meaningful event such as a failed authentication attempt

MetaGeek App is also capable of capturing and recognizing when a device has roamed from one radio to another. MetaGeek App may not always see the reassociation frames that were sent between the client and the access point. MetaGeek App may not always see the reassociation frames that were sent between the client and the access point but when it sees a data frame on a new radio it must assume that a Roam was successful. In such a case, MetaGeek App will identify the event as an assumed roam. 

Event Types

 

Infrastructure Events on the Client Details Pane

MetaGeek App will display AP related events on the client details pane if the client was associated to the access point when the event was detected. These will show up in the time frame, but when clicked on, they will navigate the user back to the access point.

 

Selecting an Event

When a Packet Event is observed, Click on the Packet Event to open the Packet Flow Pane.

Time Frame Selection and Events

Events will be displayed based on the time frame selected. The time frame navigation at the bottom of the application can be moved to events for the client. Not all events will appear as an icon in the time frame navigation, such as probe requests and neighbor reports.

Packet Flow

Packet Flow shows a list of packets between the access point and client that were captured during or immediately following the Packet Event.

• The AP column, when populated, shows what data rate the access point transmitted the frame at.
• The Frame Type column shows what kind of 802.11 frame was transmitted. The arrow direction shows who the transmitter was, and who the receiver was.
• The Client column, when populated, shows what data rate the client transmitted the frame at.

Air Time Distribution

The Multi-Layer Pie Chart (or "treepie") shows how the client traffic was distributed between management, control and data frames.

Client Details Pane

In the Client Details Pane, you can find static details and live information about the client.

Packet Counts Pane

The Packet Counts Pane shows how many packets have been captured in the conversation between the access point (or multiple access points, if the client has roamed) within the selected timespan.

Inferred Data Frames

In some cases, the packet capture adapter(s) might not demodulate some or all of the data frames transmitted by the access point or client device. Missed data frames can be caused by:

• Poor signal strength from the capture adapter's perspective
• AP and client with more spatial streams than the capture adapter
• AP and client newer phy type than the capture adapter

In most cases, even if the capture adapter fails to demodulate the data frames, the capture adapter will still successfully demodulate the Control frames, which are largely responsible for helping coordinate traffic on the Wi-Fi channel. Note: Control Frames are always colored orange in MetaGeek App.

It MetaGeek App captures a CTS (Clear-to-send) and ACK (Acknowledgement), it adds an Inferred Data Frame to the to the Packet Counts table and Airtime Usage graph. The Airtime Usage value is derived from the NAV (Network Allocation Vector) timer set by the CTS.

When packets are exported from MetaGeek App, Inferred Data Frames are not included. Instead, they are only calculated at the time of capture, or when reading in a packet capture file.

Time Graphs Pane

Under each Navigation Breadcrumb (ESSID View > BSSID View > Client View), certain Time Graphs become available at the bottom. You can toggle which Time Graphs are displayed under the dropdown. Time Graphs can be moved up or down using the down and up arrow icons. 

Automatic Adapter Management

MetaGeek App handles capturing significantly differently through Automatic Adapter Management, where the adapter capture channels are automatically changed based on what is being viewed. To change channels, simply navigate to different views, and MetaGeek App will change adapter channels as needed.

Note: This section is technical in nature. Understanding it is not important for the operation of MetaGeek App.

Adapter Roles

MetaGeek App can address up to three packet capture adapters:

• Primary Adapter
• Secondary Adapter
• Tertiary Adapters

The status and current channel of each packet capture adapter is displayed in the Status Pane. 

Capture Modes

• Sweep - Moves the adapter through the set of channels, usually in a cyclical fashion. The adapter dwells on the channel for 150-300 milliseconds, depending on the current view.
• Capture - The adapter stays tuned to the Current Channel, unless an event causes the adapter to be moved elsewhere.

Single Packet Capture Adapter

Using a single packet capture adapter in MetaGeek App provides basic capture functionality. It will not be able to perform Client Follow and it will not capture roams. 

 

Two Packet Capture Adapters

Using two packet capture adapters in MetaGeek App is the minimum recommended number of adapters. 

 

Three Packet Capture Adapters

Using three packet capture adapters is recommended  in MetaGeek App, and further increases the speed at which channels are updated.