Wi-Spy Air Viewer Quick Start Guide

First, Download Air Viewer 

Air Viewer is available on Apple's iOS App Store and Google's Android Play Store.📱

Second, connect the Wi-Spy Air and launch Air Viewer

As easy as: 

1. Connect the USB-Mini end of the device cable into the Wi-Spy Air
2. Connect the opposite end into your device (usually a USB-C, USB-Micro, or Lightning)
3. Launch the Air Viewer app

The first time you connect the Wi-Spy Air to an Android device, you will likely be displayed a prompt asking you to set Air Viewer as the main application for Wi-Spy Air. Agree to the prompt and continue on - unless, of course, you enjoy seeing the prompt every time you connect the Wi-Spy Air to your device... 🙃

And, then...

That's it! Pretty easy. Now, you are equipped to fight bad WiFi! 

Having trouble?

If you are having trouble connecting the Wi-Spy Air to your device, take a look below at some common issues that may occur and how to resolve them. 

I connected the Wi-Spy Air to my device, but nothing happens

If the red light on the Wi-Spy Air does not come on after connecting the Wi-Spy Air and launching Air Viewer, then there may be an issue with the connection. 

Make sure you are using a cable that came with the Wi-Spy Air. The cable must be On-The-Go (OTG) equipped in order for the phone to be able to correctly talk to the Wi-Spy Air. 

If you are using an Android device, it may be that OTG data transfer is not enabled. Most Android equipped devices allow for OTG by default; but, there are some manufacturers that require a setting to be enabled. 

For instance, OnePlus phones running OxygenOS require the "OTG storage" to be enabled within Settings > Advanced.